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This Privacy Notice has been issued by Emerald Publishing Limited (Emerald), committed to protecting your personal information. This privacy notice explains how we use and share your personal information and your rights in relation to this. Personal information means any information about an individual from which that person can be identified.

In this notice, references to ‘we’ or ‘us’ means Emerald and our group companies from time to time. More information about our group companies can be found on the Emerald Group website. References to ‘you’ means anyone using our websites, products or services whose personal information, contact details or other information is provided to us.

What data we collect

We will only use your personal information as the law allows us to. The categories of personal information that we use include identity and contact data such as names, titles and other identifiers together with address, email address and telephone numbers. We may also use any other unique means of identification or bespoke data shared with us (including but not limited to organisation, role, affiliations, department, education and skills, sector or industry, financial and pay details, geographic location, social media accounts, preferences or purchase history) and your online behaviours and interactions with our websites and products.

We may also obtain information about you from third parties, such as your employer, our group companies, service providers and agents.

Your obligations

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

If you provide us with personal information about any other person, for example any other individuals within your organization, then you must ensure that you have their consent to pass those details to us and for us to use those details in accordance with this privacy notice. You should also make sure that you bring this privacy notice to their attention.

Data Controller

From 01 January 2021, as Emerald is no longer resident within the EU, the GDPR requires us to appoint a GDPR representative under Article 27 of the GDPR, as a point of contact for you if you are an EU citizen. We have formally appointed GDPR-Rep.eu. If you are an EU citizen and you would like to make a data subject request, please visit https://gdpr-rep.eu/q/12993813.

If you have any questions about this privacy policy, including any requests to exercise your data privacy rights, please contact our customer support team.

Address: Emerald Publishing Limited
Floor 5, Northspring
21-23 Wellington Street
Leeds
LS1 4DL

Telephone: +44 (0) 1274 777700

You can contact us as follows:

Emerald Publishing Limited
Floor 5, Northspring
21-23 Wellington Street
Leeds
LS1 4DL
United Kingdom
Telephone: +44 (0) 1274 777700
Email: [email protected]

Use, transfer and storage of personal data

We may hold any of the following items of personal information about you:

  • Personal details including your name, gender, date of birth, postal and email addresses and telephone number.
  • Details of professional journals that you may subscribe to.
  • Details of knowledge products or services purchased from Emerald.

Your rights in relation to your data:

The purpose of this Privacy Notice is to fulfil your right to be informed about the use of your data. In addition:

  • You have the right to access your personal data. If you wish to request copies of your personal data please contact us at the address above.
  • You have the right to have your data rectified if it is inaccurate or incomplete.
  • You have the right to have your personal data deleted or removed if there is no reason for its continued storage and processing.
  • You have the right to object to your personal data being processed and to restrict the processing of your personal data in certain circumstances. While processing is restricted, them data controller is permitted to store the personal data to ensure the restriction is respected in future. You will be informed if a restriction on processing is lifted.
  • You have the right to lodge a complaint about the data controller with the ICO. Please note that if you choose to exercise your rights to withhold data or insist on its deletion, then ICE and Emerald may not be able to perform their duties in relation to your professional membership of the fulfilment of contracts relating to products and services purchased.

Further details about GDPR and your rights under GDPR can be found at the ICO's website at https://ico.org.uk

Cookies

Cookies enhance your experience using our website and help to personalise the service you receive. On first access to the ICE Bookshop you will receive this:

Select OK, I AGREE or LEARN MORE to access further information below

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at:

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.

Cookies may be stored by the browser for a single session or for a longer period of time:

  • Session cookies are deleted every time the browser is closed down.
  • Persistent cookies are not deleted but will be stored for a set duration. Your browser will provide tools to manage cookies, including the option to delete persistent cookies.

Strictly necessary cookies

  • These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.
  • By using our website, you agree that we can place these types of cookies on your device. Without these cookies, services you have asked for cannot be provided.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as setting your preferred currency and viewing your previously viewed titles.

Cookies names and purpose:

  1. basketID | Used to support your basket session throughout your visit to the website | Session | ICE Bookshop 
  2. cb_enabled | Used to record when the user has dismissed the cookie alert notice on a website. It prevents the notice from re-appearing on return visits. | Persistent | ICE Bookshop
  3. cf_clearance | A web security and performance service | Session | ICE Bookshop
  4. UMB_UPDCHK | Enables your system to check for the Umbraco software updates | Persistent | ICE Bookshop
  5. Samesite | Has an attribute that controls when and how it is sent in cross-site requests. Can help prevent cross-site request forgery (CSRF) attacks | Session | ICE Bookshop
  6. pricegroup | Used to set the chosen currency (USD/GBP) | Persistent | ICE Bookshop

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

_ga

_gat_

_gid

 

Google Analytics cookies. These track number and duration of visits to the Emerald website as well as details and keywords of searches that led the user to the site. Google Analytics cookies do not identify individual users and every website using Google Analytics deploys a different set of cookies - visitors are not tracked across multiple sites.

Persistent

Session

Persistent

 

Google

Targeting Cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are placed on our website by our chosen advertising, marketing and analytics providers, social media platforms and search engines with our permission.

These cookies remember that you have visited our website and this information is shared with our chosen providers. They collect information about your browsing activities on our website and allow our providers to track you when you visit other websites, platforms or search engines, so that they can serve our adverts to you. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Managing/Blocking cookies

You can manage cookies from this site, including blocking or deleting them, by changing the settings in the browser you use, e.g. Internet Explorer, Mozilla Firefox, Google Chrome, etc. Find out how you can do this by visiting www.allaboutcookies.org/manage-cookies/

Can we access your computer?

No! Our cookies cannot look at your computer or read any personal information on your computer or mobile device.

What happens if I turn cookies off?

If you turn cookies off, you won't get the best out of our website. We use cookies to improve how you get around and use the site.

Do you use any third-party cookies?

The only third-party cookies we use are those required for Google Analytics (which allows us to track the site's performance by seeing visitor numbers for example) and

other tools that allow us study and improve visitor behaviour and interaction. This data is totally anonymous and we cannot identify our visitors or tell anything about them. It allows us to:

  • See how many visits we get
  • See how long users spend on our site and pages
  • Tell whether users are downloading documents or completing actions such as starting the checkout process
  • Find out if the content we provide is being used
  • If we start using any other third-party cookies, we'll let you know in this statement.

Changes to this policy

This policy was published on 13th Dec 2023